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“I received excellent customer service from the moment I walked in the door. The used vehicle that I purchased was in excellent condition, and the buying process was easy and painless. Rob Monaco was knowledgeable, patient, and thorough. Kire, the finance manager, was straight to the point and kind with the decisions I made. I definitely would purchase again. Basil Dealership made the drive to Buffalo worth it. -A Happy Rochester Customer!-”
“I've always dreamed of a Mercedes, and finally decided to buy one. I want to say a huge thank you to Val Kazhdan. He's a wonderful person. Responsive. He listens to and understands his clients. Thank you so much for his work. Thanks to him, I now have the best car.”
“Good communication with staff. Good customer relations skills. Competitive pricing. Satisfactory repair work. Done in reasonable time. What more can you ask for?”
“Dan and Ted took great care of me! They were able to squeeze me in to fix the corrosion on my Wrangler before my warranty expires next month. It was an easy, painless process, and my car looks fantastic! Before and after pictures attached.”
“After my car accident, I had my car towed to Amherst Collision. Mark provided exceptional service and attention to my vehicle. I was overwhelmed, and Mark took his time to walk me through the steps of the process. I cannot imagine a better service experience than what was provided for me at Amherst Collision.”
“Everyone at the dealership with courteous and professional. Very helpful in dealing with our vehicle selection, test drives, and financing. Wouldn't hesitate to return.”
“The staff was extremely helpful and efficient. I brought my car in to have the side view mirror replaced and it was done quickly and easily. Overall it was a really great experience. I would definitely go again.”
“My mom was really nervous about going in because she doesn’t know anything about cars. Jim was super helpful and as nice as could be. I really appreciate their help and commitment to great service.”
“Ready for me a few minutes ahead of my schedule appointment. Oil change in 30 minutes. Joey and Jacob were both friendly and thorough. Great price! Will definitely go back.”
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“When you want to purchase a car, you need to see Michael at this car dealership. He was very knowledgeable and helpful. The staff were also friendly and professional.”