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“They went way above and beyond for me. In the end it wasn't what we were hoping for but they did everything and anything to try to save her. 10/10 highly recommend!”
“This office TRULY goes above and beyond for your pets. Every member on their staff cares and even when they are swamped (which is often) makes sure you receive the best care and concern no matter what. They have seen my family and our pups through so much over many years. I would recommend any vet in this practice!”
“This was my dog's first visit to Springs Family Veterinary Hospital. We were greeted by friendly staff members on arrival. The office was neat and clean. Boomer was seen by Dr. Ryan, who gave him a very thorough examination. I asked Dr. Ryan for her opinion on insurance coverage for Boomer. Dr. Ryan said she would send me a list of agencies that she had compiled. I received the list the next day!
I have been very impressed with the facility and the people who work at Springs Family Veterinary Hospital. The care and attention Boomer received was the best he has had in his six years! I highly recommend Springs Family Veterinary Hospital to anyone who is looking for veterinary care for their animals.”
“has been an absolute dream coming here the past few years! everyone here is super accommodating, friendly, and has treated me and my fur babies so well. it’s nice coming somewhere that focuses solely on cats. at other vets i felt like dogs were prioritized and never fully felt comfortable. also a wonderful perk is that they accept care credit! walking in and having the front desk girlies already check me in feels like i’m royalty btw 10/10!”
Open 24 hours
63 Henning Road, Saratoga Springs
Veterinarians
“Sarah and the entire team at Rood & Riddle were absolutely incredible during one of the hardest moments our family has ever faced. While the outcome was not what anyone wanted, Sarah was compassionate, patient, and incredibly informative every step of the way.
When we made the heartbreaking decision to euthanize Lucian, Sarah didn’t just treat him like another patient. She asked me about his life and listened to his story. She gave me all the time I needed to say goodbye and, most importantly, allowed me to be with him as he passed so that he was surrounded by the people who loved him rather than strangers.
The level of compassion and genuine care that Sarah showed us is something you unfortunately don’t see often these days. She made an unbearable moment just a little easier, and I will forever be grateful to her and the entire Rood & Riddle team for the kindness they showed Lucian and our family.
Thank you, Sarah, for giving Lu the peaceful goodbye he deserved. ❤🐴”
“They were the best everyone there was very caring and loving my boy ate a corn cob and they cut the costs down more than half it would to have the surgery done anywhere else and mad my baby feel very relaxed hopefully he is on his road to recovery now thankyou to everyone that helped him down to the assistants to the doctor and surgeon that came to perform the surgery on her day off I can't appreciate you enough bless you all!!!!!!”
“This animal clinic is a great place to bring your pets. They have great staff and Veterinarians. It's a clean place and has everything you need to care for your pet.”
“Wow, hands down best customer service & care I’ve ever received at a vet hospital. Being new to the area and not knowing where to go, I sprung an emergency on them while they were swamped. They first helped me make calls to other places nearby & when they couldn’t help, Upstate made room for us in their schedule. While I was filling out forms, on two different phones making calls, they took my dog & got her checked in, vitals done, and in to a room. They updated me throughout the process on what was happening with my dog while I waited for her. Doc gave me her emergency number if things didn’t get better at night, and another staff member texted me after to check in! Very good experience and we’ll be back for regular visits!”
“I would like to express my sincere gratitude for the exceptional assistance provided during a recent emergency with my dog. During the Memorial Day weekend, I was urgently seeking veterinary care and, due to a misunderstanding, arrived at your facility, which was not my scheduled appointment location. Despite this, your team went above and beyond to help me locate an open facility that could accommodate my dog's critical condition. Although your facility was ultimately unable to provide direct veterinary care due to the nature of the emergency, I am incredibly thankful for your immediate efforts in contacting other facilities and ensuring we had a place to go. Thank ypu again lady's im sorry I dont remember names during the chaotic situation.”
“Dr.Lancing and his wife have always been my furbabies Vet. When my furbaby developed breast cancer they were extremely helpful, compassionate and so supportive. Also we have brought our cats there and I’m very happy with them.”
“I have been going to Dr. Wallingford and this clinic for over 10 years. I've had 2 dogs with voluminous health issues and am a frequent visitor here. The doctors and staff are incredibly kind, thorough and provide a high level of service. I cannot say enough praises!”
“My dog got quilled! They were very efficient, the staff were very friendly and calm. His procedure was fast and thorough. They took very well care of him! Couldn’t give this place any more stars because it would be a solid 10 stars from me.”
“Dedicated doctors and staff…they truly love the horses and take wonderful care of them.Great communication…many calls and updates. They saved my horse’s life and I will always be grateful!”
“We Just had to put our dog Nikki down.
Dr Carrol and staff we very compassionate . They provided a private room for as long as we needed. Nikki was a patient of Banfield (Latham) for over 16 years.
Thank you
The Nikki Walters Family”
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“Wonderful Vets here. Our family has been with this Practice since 1980. All of the Vets here are awesome.
We've had cats, dogs, including 2 Great Danes, tortoises and turtles, iguanas, guinea pigs, hamsters etc. 4 kids worth of animals!”