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October 2023 by Safia
Kathleen is a terrible representative. She’s rude, disgustingly unprofessional, and very spiteful. She needs better training
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February 2023 by Stanley Pharmacy
WORST CUSTOMER SERVICE!!Never a single good experience at this bank, every time you go there they always give hard time, not accepting checks for deposit. Will close our account and go to Wellsfargo or Chase.
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August 2022 by Debra Zucker
I am rating solely on the bank branch at 20 S. Broadway because the actual staff was helpful to the best of their capacity and took the time to address my needs. However as of July 2022 this was not a full service functioning branch. How could an actual bank not have teller service? I could not get a Tellers Check in order to close a joint account and I was not able to go to another branch. The branch staff was able to help me but not in the way I had intended. I had to open another single account....not what I wanted to do. Overall the branch is not servicing the community the way it should and does not seem to care about the lack of good reviews to do anything about it. After six months time I'll be taking my business elsewhere.?
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June 2021 by E O
Don’t use the ATM at Getty Square, the machine took my money back. I’ve been calling for a week and no is answering the phone at the Getty Square location. If you call the 1800 number it’s also useless because you need an account to be serviced. I will never use any Bank of America ATMs again or bank with them. This is the poorest customer service I’ve ever received.
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February 2021 by Myleika Bailey
Terrible bank the people here need to be fired!
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December 2020 by Carlos Maldonado
They never answer the phone and wen i go in their always standing around talking with each other i know is not about work.
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December 2020 by Rolanda McCatty
You can't deposit your check after 4:30pm and before 9 am because the door are deactivate from the Homeless guys who lives across from the brunch and the ATM drive thru that's across the street isn't working either.
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November 2020 by Tony
Call this establishment multiple times but no one answered. Poor service from a well known company.
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February 2020 by Benjamin Jacques
1 teller for 20 ppl in line.
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February 2020 by The chapter book
You can't deposit your check after 4:30pm and before 9 am because the door are deactivate from the Homeless guys who lives across from the brunch and the ATM drive thru that's across the street isn't working either.
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January 2020 by Yvonne Evans
This is unacceptable that every weekend the atm is out of money on the drive thru. Too many customers to not have access to money
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December 2019 by Steven Gutierrez
Slowest service line on Earth... Save your time and travel to the next nearest bank.
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November 2019 by Daniel Vargas
I had a really great experience, great customer services and Angie Rodriguez really helped me on my needs
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October 2019 by Anna Kovacs
Never a single good experience at this bank, everytime I go there they are always giving me a hard time, not accepting my check for deposit. Will close my account and go to Chase.
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September 2019 by Nilda Cazella
Great bank friendly atmosphere and people
