About Sterling Optical - Cross County Shopping Center
Sterling Optical at Cross County Shopping Center is highly praised for its friendly and professional staff, especially Patti, who consistently provides knowledgeable, patient, and welcoming service. Customers appreciate her honesty, attention to detail, and her ability to help select the perfect frames, making each visit a smooth and satisfying experience. The staff as a whole is recognized for their helpfulness, kindness, and great customer service, whether assisting with frame adjustments or answering questions about lenses and contact exams. The optical store offers a fabulous selection of frames, with many customers noting the convenience of the location and the ease of scheduling appointments through their online system. The doctors are described as nice, providing quick and comfortable eye exams, and making recommendations tailored to individual needs. Staff like Sam are especially commended for their expertise in helping choose frames and making adjustments, with some customers expressing their loyalty to Patti for her precision in fitting progressive lenses. Overall, Sterling Optical in Cross County Shopping Center is seen as a trustworthy and top-quality place for eye care and eyewear, with many customers eager to return and recommend it to others.
I’m so impressed with the staff at Sterling’s. I’ve been using them for more than five years. The doctor is very good. Technician is very competent. The front staff is very knowledgeable and skillful at their job, especially Burdette she makes the process seamless .
May 2025
My experience was great. Burdette was especially helpful. She was very patient and kind with me as I made my choices of frames. She showed personal interest in me by explaining things that I didn't understand and she made me feel comfortable about my decision to come here. Burdette has a great warm and friendly personality.
May 2025
Patty & Dr. Nick are amazing!!! Seamless process. I came in as a walk in & was seen immediately. Friendly & professional service with a great team of experienced optometrists!!!
