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“The engine issue light came on in my car while driving to Ellicottville for a visit. Although they were extremely busy, Chris & Laurie fit me in. Chris quickly assessed the issue, explained it to me, made a minor repair, and then had me test drive the car to make sure everything was ok. I could not be more thankful.”
“I needed to get my car in quick on a Friday because the brakes sounded like they were grinding bad and I was honestly scared to drive it. Every place I called either couldn't get it in for at least 3 days, were closed, didn't answer, or told me they didn't know when they could look at it. I called Butchs and they had it up within an hour, called me with the problem (wheel bearing) within 2 hours and had it fixed well before the time they told me it'd be done. I was able to get to work on time thanks to them and haven't had a problem since. Price was about on par with other shops as well and very very friendly staff. Will definitely be going back for any future repairs”
“They were so nice! We had two tires on our horse trailer go flat and Ute tire was open on Thursday late and one of the owners changed out all four tires with horses on the trailer I highly recommend them and thank them for taking care of us”
“I have a new ford truck with a diesel engine. Got unlucky and picked up some contaminated fuel somewhere while traveling. Witnessed some serious engine problems from it. Had it toed to the dealership where i was told the problem but parts were unavailable. Kind of left me out on a limb. Was planning a major trip with the truck. Stressed out i gave Shawn a call. Glad i did. The man knows his stuff. Was able to diagnose, get the necessary parts, do an expert repair and get me back on the road. Thank you. I highly recommend the professionals at SS Diesel. Tom”
“They are honest and kind and really went above and beyond for me. I appreciate their help so much. I would recommend anyone in need of tires to stop in and check it out”
“It can be hard to find someone you trust to take care of your vehicle, but I don't have that problem here! ? They actually listen to me, and they differentiate between what's necessary vs what's recommended.”
“Chris has been wrenching for over 20 years and males it a point to educate his clients on how and why they need what they need so the can feel certain that they werent taken advantage of! Honest work and great prices!”
“This is the best shop you will ever go to. The new owner actually cares about the customer and does not overcharge for things you don’t need. All of the mechanics are very knowledgeable and the shop is just an overall friendly environment. I had a lot of repair and diagnostic work done at Chaffee Auto and I am nothing but pleased with the results. They were quick and very easy to work with and even made a point to ensure I understood problems and diagnostics they were giving me. I highly recommend going here if you want quality results for a good price.Services: Electrical repair”
“Very friendly and great customer service. We popped in unannounced with a car issue on our way to Roswell, and they did what they could to make sure I didn't miss, or was late for my appointment.”
“Mark is a great guy . And has helped me out with storing a firebird while I pay on it as a graduation gift for my daughter who will be finishing 4 years of college soon. And saved me from a blowout tire on my way by his shop. Got me right in and had tire for replacement.Service: General repairs & maintenance”
“I was very pleased with the service. Amanda is a very professional woman who explained the importance of a vehicle and new technology thats been developed to improve safety and reliability of vehicles. I will definitely recommend this business. I will be a regular customer.Service: Vehicle Inspection”
“Was sold a vehicle that unknowingly had major engine defects alongside radiator damage and other things. Took it to Rainbow and they did major repairs at a great hourly rate--pretty sure you'll save a buck here compared to other local shops, plus the work was fine”
“They have done alot of work on my truck and have always done and amazing job in a timely fashion and have working with me on a range on financial options and will continue to do business with them(hopefully as little as possible[stupid truck])”
“Amazing customer service!! These guys went out of their way to do estimates for my vehicle after it was stolen, including hiring out for the body damage estimates. My vehicle was a total loss, but, the ease of working with them was incredible. Don't let the negative reviews about a scratch off deter you.... marketing 101...read the fine print!”
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“Great guys and super knowledgeable and good mechanics. It's been a long time since I've had a reliable great mechanic. Finding one is like finding treasure. They do spec alignments and good inspections. Nice enough to work on my Modded Mx5.”