Lowes 3360 Delivery Dock in Yorktown Heights, NY, is a business that values its customers and the community. The team, including Sean the manager, Dasha in customer service, and Erik on the floor, provided exceptional service to a local non-profit organization, My Brother Vinny. They helped the organization stretch the value of a grant for flooring and ensured a smooth delivery process. The paint department, with associates like Pamela, is specifically praised for their helpfulness and knowledge, even going above and beyond to assist in other departments. Another customer had a negative experience at Home Depot but found the Lowes team to be incredibly helpful, patient, and accommodating. As a result, they moved $10k worth of business from Home Depot to Lowes. Overall, the business is highly recommended for its outstanding customer service and commitment to the community.
Terrific customer support, I couldn't find some thing and the worker in the lumber department scanned in the item and walked me right to where there were plenty more. Helpful, nice and knowledgeable.
May 2020
Lowes customer service is the best!!! The young lady working at customer service the other day, first intial E was extremely helpful and went beyond the call of duty. Thank you again Lowes for hiring such a stellar employee.
December 2019
Our experience with Brian in the bathroom section could not have gone smoother. We had all our fixtures selected, ordered and paid for in just over an hour. He was knowledgeable and efficient.
