AutoZone Auto Parts in Yorkville, NY is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's friendly and helpful staff, who provide excellent customer service. The store manager, Lisa, is particularly noted for her attentiveness, even going the extra mile to install a new battery during extreme heat. Customers, including females, feel comfortable and well-cared for by the staff, who do not try to upsell unnecessary items. Employees like Dylan and Dez are praised for their expertise and willingness to address all concerns, helping customers stay safe on the road, even in challenging weather conditions. Overall, AutoZone Yorkville is known for its reliable parts, knowledgeable staff, and exceptional customer service.
Stopped in on June 29 , my car needed a new battery and Lisa the store manager offered to put it in. Mind you it was extremely hot outside , I have never had such excellent customer service . Will never go anywhere else.
June 2025
Very professional courtesy prompt. No problem replacing my battery Very satisfied
May 2025
Very friendly and helpful. I'm a female and they weren't trying to upsell what I needed. I felt comfortable seeing a female working there. They looked out. Most definitely recommend.