The UPS Store #6544in Utica offers a wide range of services, including in-store and online printing, document finishing, mailbox services, notary, packing, shipping, and freight services. The locally owned and operated business is known for its exceptional customer service, with employees who go above and beyond to assist customers. Customers have praised the knowledgeable and polite staff, who have been helpful in resolving issues and providing a seamless experience. However, some customers have noted that the store can be quite busy, and the temperature inside the building can be either too cold or too hot, which may be a concern for some.
Amazing teamwork, even the driver is amazing, kind, and helpful, always helping customers to make the process smooth to send large boxes and high-value items. Thank you for signed and filled up additional documents and to follow procedures to help customers. Thanks to all the staff who make it possible send boxes to Family.... read full comment
March 2026
Most pleasant and helpful people! Always friendly and with a smile! Beth’s cheerfulness actually makes me look forward to my UPS errands! A most lovely woman!!
February 2026
I really enjoy coming to this location. I think all the employees who work here are extremely friendly and kind. Thank you.
