First Citizens Bank is highly praised for its excellent customer service and friendly staff. Customers appreciate the smooth and efficient handling of both personal and business financial needs, making banking a pleasant experience. The team includes dedicated professionals like Heather, Adrianne, and Kris, who are known for their professionalism, attention to detail, and knowledgeable assistance. Heather, in particular, is recognized for her professionalism, warmth, and proficiency, often going above and beyond, such as notarizing legal papers. The bank offers convenience through services like drive-thru banking, money orders, and notarizations, all delivered with a personal touch. Customers feel confident in the bank’s stability and personal relationship approach, especially after working with larger national banks. Overall, First Citizens Bank is highly recommended for their outstanding service, friendly atmosphere, and the exceptional team that supports their clients.
Excellent customer service. Heather Coley notorized some legal papers for me. She’s great! Everyone is so nice. I am very happy with their service. I’ve used their bank in York SC also and received great service there too! Good job !
March 2022
Great customer service. I enjoy the convenience of having a local bank. They have been so friendly and helpful when needing papers notarized, getting a money order, using the drive thru for quick banking, etc
