Advance Auto Parts in Apex, NC, located at 600 E Williams St, is known for its exceptional customer service and knowledgeable staff. The store offers a variety of automotive aftermarket products, including leading brands like FRAM fluids, Carquest parts, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, engine code scanning, and battery and wiper installations with purchase. The loyalty program, Speed Perks, allows shoppers to earn points for discounts on store items and gas at participating Shell stations. Many reviews highlight the staff's willingness to go above and beyond. One customer noted how the team quickly assisted with a dead battery, replacing it under warranty in just 30 minutes. Others praised specific employees like Doug, Randy, and Evan for their helpfulness and expertise in car repairs. Customers feel valued and supported, making this store a preferred choice for automotive needs. Overall, Advance Auto Parts in Apex is celebrated for its efficient service, friendly staff, and dedication to customer satisfaction.
I go in this store regularly. They always have what I need. I have never seen the manager, Franklin, in a bad mood. He's always been incredibly helpful and positive. I love the way he interacts with the other employees. As a manager and a person, he is an inspiration. Clean, organized door, fast, friendly service and a... read full comment
September 2026
My place to go for parts. Order online and save you $$$ then pick it up at the location.
August 2026
Frank went above and beyond for me drove to my work and checked my battery and fixed my battery for me all in minutes time
