Advance Auto Parts in Apex, NC, located at 600 E Williams St, is known for its exceptional customer service and knowledgeable staff. The store offers a variety of automotive aftermarket products, including leading brands like FRAM fluids, Carquest parts, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, engine code scanning, and battery and wiper installations with purchase. The loyalty program, Speed Perks, allows shoppers to earn points for discounts on store items and gas at participating Shell stations. Many reviews highlight the staff's willingness to go above and beyond. One customer noted how the team quickly assisted with a dead battery, replacing it under warranty in just 30 minutes. Others praised specific employees like Doug, Randy, and Evan for their helpfulness and expertise in car repairs. Customers feel valued and supported, making this store a preferred choice for automotive needs. Overall, Advance Auto Parts in Apex is celebrated for its efficient service, friendly staff, and dedication to customer satisfaction.
Frank was absolutely FANTASTIC!!! He was extremely knowledgeable, helpful, supported our car issue with excellent solutions and we will definitely return!! Thank you Frank for your insights and for being so accommodating and addressing our needs promptly and kindly! You rock!!!!
April 2026
Went in Saturday, April 4, late in the day with battery issues. Frank was outstanding, great attitude, highly knowledgable, and fast. I was back on the road with my new battery in 20 minutes. Great job!!
January 2026
Nice friendly staff, offer help immediately to locate whatI I needed, and offer good expertise on what I need to do. Will go again.
