H&R Block is a trusted tax preparation service that offers knowledgeable and experienced advisors to assist clients. Customers have consistently praised the warm, kind, and friendly demeanor of the tax advisors, particularly Suzan Boone, who is described as thorough, efficient, and helpful in navigating complex tax matters. Clients appreciate the advisors' expertise in tax codes and their ability to provide valuable insights to better prepare for future tax submissions. The office is known for its welcoming atmosphere and the secretary's helpfulness. Customers who have utilized H&R Block's services, including Madsen, Norbert, and Zack, have expressed satisfaction with the quality of the services and the professionalism of the staff.