PetSmart is a leading pet supply and service retailer that offers over 10,000 products for a wide variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online and picking up items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. Visitors often praise the friendly and helpful staff, noting their professionalism and willingness to assist with pet needs. Several reviews highlight positive grooming experiences, with staff members like Erin S and Nick receiving special mentions for their gentle, patient, and thorough care. Customers also value the caring attitude of the staff during difficult times, such as when caring for a beloved pet in need. Overall, PetSmart is considered a trusted place for pet products and services, with staff who genuinely love animals and provide excellent care, making it a preferred destination for pet owners.
Helpful, knowledgeable and polite. Wonderful experience!
January 2026
Bought some goldfish. Good service. Didn't have to wait long before someone was available to help me get the fish.
November 2025
Petsmart Grooming in Apex, NC is a great place to take your dogs for grooming. My poodle Teddy has been seeing Missy for over 3 years and she always does an EXCELLENT JOB with him. He looks beautiful and he just loves her. The other staff there are also amazing. I highly recommend this salon.
