Publix Pharmacy at Publix Pointe is highly praised for its friendly and attentive staff. Customers frequently mention the helpfulness of employees who go above and beyond to assist with prescriptions, often tracking down medications and coordinating with other parties to ensure timely service. One reviewer appreciated how staff like Diana worked hard to get prescriptions on time, demonstrating their dedication. The pharmacy team is known for their excellent customer service, with staff consistently greeting customers with smiles and readiness to help, creating a welcoming shopping environment. They are also proactive in handling issues, such as resolving prescription delays and assisting with non-pharmacy needs. Customers also note positive experiences with staff outside the pharmacy, including those in the bakery and deli departments, who are friendly and willing to help. There was a mention of a humorous but important reminder to specify cake sizes when ordering. Overall, Publix Pharmacy at Publix Pointe is recognized for its caring staff, quality service, and a positive shopping atmosphere.
I switched over to Publix in Apex from Walgreens and am completely amazed by the level of competency, professionalism and care at Publix Pharmacy. Top notch…every single person. It’s obvious they take pride in their work. I am so grateful to you all.
July 2025
Aaron and Christian are incredibly helpful, kind, and prompt to take care of patients. They helped me with a troublesome prescription in a flash.
July 2025
Mostly good experience except one time they “forgot” I was waiting and filled other people prescriptions, placing them before mine
