Publix Pharmacy at Publix Pointe is highly praised for its friendly and attentive staff. Customers frequently mention the helpfulness of employees who go above and beyond to assist with prescriptions, often tracking down medications and coordinating with other parties to ensure timely service. One reviewer appreciated how staff like Diana worked hard to get prescriptions on time, demonstrating their dedication. The pharmacy team is known for their excellent customer service, with staff consistently greeting customers with smiles and readiness to help, creating a welcoming shopping environment. They are also proactive in handling issues, such as resolving prescription delays and assisting with non-pharmacy needs. Customers also note positive experiences with staff outside the pharmacy, including those in the bakery and deli departments, who are friendly and willing to help. There was a mention of a humorous but important reminder to specify cake sizes when ordering. Overall, Publix Pharmacy at Publix Pointe is recognized for its caring staff, quality service, and a positive shopping atmosphere.
No matter how busy, the staff is always so professional, efficient and kind. In my lasy interaction, Theresa went above and beyond. So glad I switched go Publix.
June 2026
Every time I have interacted with Publix Pharmacy, I have had a good experience. My insurance changed, so I go to CVS now. That's not going well. I looked at the ratings on-line and I can see why Publix gets high marks and CVS locations get low marks. Keep it up Publix Pharmacy, I hope to be back some day for my prescriptions!
February 2026
I switched over to Publix in Apex from Walgreens and am completely amazed by the level of competency, professionalism and care at Publix Pharmacy. Top notch…every single person. It’s obvious they take pride in their work. I am so grateful to you all.
