Truist, a financial institution, has been praised for its exceptional customer service. Despite temporarily adjusting services to maintain health and safety, the staff at the East Williams Street location have been described as helpful, friendly, and welcoming, with a manager and employees like Cristina and Erik Mischka providing a positive and professional experience for customers. The bank's focus on customer satisfaction has earned it high ratings from clients who appreciate the care and attention they receive.
Today I was reminded what customer service is meant to be by the staff and manager of Truist Bank on East Williams Street. Helpful, Friendly and I am happy to say the reason I keep returning to this location. Keep it up. Thanks again.
January 2025
I am giving 5 stars because Cristina was more than friendly. She welcomed each person as they walked in. She was working the drive through and front with a smile on her face. That means a lot to customers.
September 2024
Very nice lady working here all alone I didn’t catch her name, but super friendly.
