Ting Internet provides residential and business fiber-optic internet service in several North Carolina towns, including Wake Forest, Fuquay-Varina, and Holly Springs. The service is known for reliable, high-speed internet with speeds up to 2 gigabits per second, supporting seamless entertainment and productivity with few slowdowns or outages. Many customers report a simple, fast, and smooth installation process and phenomenal, stable speeds. Customer service is frequently highlighted as a major strength, with representatives described as amazingly helpful and providing a five-star experience. The local team is noted for responsive support, often fixing problems quickly and at no charge. However, some experiences with the external construction team responsible for outside line work have caused significant frustration. Issues include delays, miscommunication about completion dates, and multiple support calls, which have led to stressful situations for customers working from home. Despite these occasional installation setbacks, the company's reliable service and exceptional customer support consistently earn strong recommendations from long-term users.
From Selina who spoke with me at home about Ting Services to Paul who installed the modem and talked me through the internet service it was truly a Five Star experience. The internet is super fast, but more importantly it is stable for the first time ever!
November 2024
I am sadly moving and will sincerely miss my Ting internet service. i called to cancel and Biz was amazingly helpful in processing my shutoff . Every service provider should operate like Ting does. I hope my next home I purchase is in a Ting service area
October 2024
Simple and easy install as someone already had ting in my apt. Did the install myself with help from their onboarding team.
