-
March 2024 by BIG Lou
Good service, but if you have a credit card for 1000 or 4000. They will max it out right quick for you. At 30% interest. Labor cost is way to high. It's like Goodyear ,they are going to get you one way or another. They may knock off 50.00 but then add it right back inon labor.
-
February 2024 by Beverly Pitts
Friend, helpful staff. Allowed me to do ticket day before and drop of car before opening in morning. Identified issues, explained problem, and repaired quickly.
-
February 2024 by Izzy
Giving it 3 stars because getting my tire fixed was done properly but Jersey very rude, total tone change between him speaking to female & male customers. He needs to learn how to talk to people with decency at least
-
February 2024 by Meredith Johnson
Got an appointment within a day. Everyone worked very professionally. The building is in good condition, clean and the waiting room comfortable. The job was finished quickly.
-
February 2024 by MARY SCHUERGER
LEFT MY CAR OUTSIDE OVERNIGHT..DIDN'T LOCK IT!!!EVER HERE And IN Ohio,,!CALLED POLICE TO LOCK MY CAR!!
-
February 2024 by Jay Butterfield
Wouldn't do an alignment here because aftermarket parts were added that make getting an alignment better for the car. They will also not deviate from the OEM specs if you are wanting a proper custom alignment. They just want to easily adjust toe and charge their $200 "lifetime alignment" to get easy money from you.Also have to add when I went in to get denied getting the alignment, the other tire place I had my tires installed at forgot to program the TPMS sensors and this shop said aftermarket TPMS will never work when I asked them if they could program them. Went back to the original place that installed them, they programmed them and they've been fine since for months after.You're better off going to a place like Wheel City Tire and alignment as they will get you a actual full alignment even if you have parts added on the car that make a little more work since you are fully adjusting the car to drive properly. This place is fine to maybe get tires put on, basically the most simple thing possible for a tire shop to do and not much more.
-
February 2024 by Aj Inman
So let me lay out where I was sitting so no one can play dumb. As walking into the business I was sitting in the chair to the right of the door as walking in. While sitting in the lobby I observed a rather short mechanic honking my horn for a few minutes while revving my car against something repeatedly and yelling at a mechanic inside the bay to my left. They were checking the alignment at the far left bay. I finally went and asked the people at the desk what was going on and they taller lady said she would go and check on it. She came back and proceeded to tell me the mechanics were "harassing each other and what could you do late on a Saturday afternoon?" How in a professional environment is that acceptable? To top it all off while driving home I noticed the hole on my interior door was much larger than it was when I got out of my car and obviously someone had been messing with it! I will never go there again or suggest anyone to go there!
-
February 2024 by Tiersa H
Your staff was extremely helpful from my initial phone call to scheduling the state inspection and other servicing that I wanted done at the same time, to include explaining to me the services offered and the price breakdown. I was very pleased with the entire visit and the cost of all that was done. I will return! Thank you for the good job!
-
February 2024 by David Hensley
Great service and my issue was solved.
-
February 2024 by Karl Overbey
They got the job done and gave me the information I needed to know about my vehicle.
-
February 2024 by Jeff Kluttz
Took our vehicle back because one of their tires that they installed was leaking at valve stem. 4 hours later they said they had it fixed. 3 days later the cheap tire slime they used it leaking out.Very unprofessional service center.NOT recommended!!!
-
February 2024 by Christi Britt
Fast service. Checked my tire for free two weeks earlier. Ease of getting an appt. Clean waiting area. Nice staff. ❤️
-
February 2024 by Erin
Staff and work performance exceptional
-
February 2024 by Regan Dollinger
Went over to Firestone for a little wheel/tire and alignment fun.Rigo and Donovan with some surrounding members of Firestone took amazing care of my trek!I cannot thank them enough!10/10 work10/10 quality10/10 communicationThanks Firestone!
-
February 2024 by Nate Maginnis
The staff was very professional, and completed our needs in a very quick and efficient manor. I will definitely be coming back for all our company vehicle needs, and now my personal vehicle needs as well. Thank you all for a job well done!