Firestone Complete Auto Care in Arden, NC, located at 3 Long Shoals Rd, is highly regarded for its reliable and professional auto care services. Customers appreciate the team’s honesty, promptness, and willingness to go above and beyond to help. The staff are described as courteous, helpful, and friendly, making every visit a positive experience. The technicians are skilled at diagnosing and repairing issues efficiently, often saving customers money by repairing tires instead of replacing them. For example, they quickly fixed nails in a tire on a BMW X5, avoiding costly replacements, and assisted a customer with a low tire while on a road trip, ensuring they could continue their journey. Customers also note that the staff work hard to explain repairs clearly and offer helpful options such as coupons and credit cards, which can reduce costs. The overall atmosphere at the store is welcoming, with many praising the customer service from the moment they walk in. Whether for routine maintenance, tire sales, or repairs, Firestone in Skyland is seen as the best and most trusted choice, with customers recommending it as the place to go for quality auto care.
they were very welcoming and that had us in and out with new tires on my car in less that two hours! i was so surprised how quick they were and Ronnie was the absolute best he helped my mom and I with what my car needed and giving us the cheapest price
May 2026
Spoke with Michael he was very helpful and patient. He gave me a reasonable price on tires and recommended services that my car may have needed. They have an outstanding atmosphere and everybody had a great attitude overall awesome experience.
May 2026
Great service, honest staff. I highly recommend getting your car/truck repaired here.
