Rack Room Shoes offers a decent selection of shoes at typical industry prices, with no real deals or price gouging. The staff is generally nice, and the stores are clean. However, some locations may have irregular hours due to staffing shortages, so it's recommended to call ahead. The selection covers a wide variety of shoes, not just dress shoes, and customers have found good deals, especially during sales. Overall, Rack Room Shoes provides a satisfactory shopping experience for those seeking affordable and comfortable footwear.