Metro by T-Mobile has a friendly and helpful staff, with several customers praising the team members for their excellent service. A young employee was described as smiling, friendly, and a great source of information about the store’s stock and the local area, especially helpful for new residents. Another staff member, Felipe, received multiple praises for being fast, efficient, and kind, especially when assisting with phone upgrades and resolving issues for customers who were new to the area or unfamiliar with their devices. Customers appreciated the staff’s willingness to go above and beyond, making the experience smooth and pleasant. Overall, Metro by T-Mobile is recognized for its welcoming environment and attentive service from knowledgeable staff.
Great staff ! The young lady who assisted me today was AMAZING ! Smiling, happy to help, friendly and a FANTASTIC resource for information not only on the stock and offerings at the store but on the area for us new " transplants" . It was a great pleasure to speak with her today 11/18/2023 at approximately 3 ish p.m.
November 2023
Great staff ! The young lady who assisted me today was AMAZING ! Smiling, happy to help, friendly and a FANTASTIC resource for information not only on the stock and offerings at the store but on the area for us new " transplants" . It was a great pleasure to speak with her today 11/18/2023 at approximately 3 ish p.m.
February 2023
Felipe was so wonderful when my grandma and I came in totally clueless about what was going on with our phone service after moving from FL. made my beat up looking phone brand new with easy accessories. He was fast efficient and sweet when helping us out. Thanks Felipe!
