The AT&T Store in Asheville is highly recommended for its friendly and helpful staff. Customers praise the knowledgeable employees, especially Cody, who is described as top notch, considerate, and an asset to the company. Staff members are diligent, patient, and take the time to answer questions thoroughly, often finding better service plans for customers and making the experience positive, even when customers have concerns or previous negative experiences. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible wireless data plans suitable for various needs, including prepaid options with no annual contracts or credit checks. Customers can enjoy the nationwide AT&T 5G service at no extra cost with unlimited data plans. Overall, the Asheville location is recognized for its excellent service, making it a trusted place to buy new devices, switch providers, or get assistance with wireless plans. The staff’s professionalism and dedication ensure a satisfying experience for all who visit.
Alexis was awesome to work with to help get my phones reinstated after an issue with my debit card being rejected due to the renewed expiration date. I had originally visited the store in Forest City which was a waste of time. I will only visit this store for future needs.
December 2025
Alexis is knowledgeable and has wonderful interpersonal skills!
November 2025
Makayla, was the only employee in the store!!! She done a fabulous job!!! With assisting me and others.