Cell Phone Stores in Asheville, NC

30 locations found near Asheville
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“I want to give a huge shout out to Melanie who went above and beyond in customer service!! She helped me with my mother’s account and stayed with it until we got it solved, all 2 1/2 hours! A big thank you to her and to this location who have employees like her to help!”

4.9 Superb85 Reviews

“My husband & I came into Verizon and were greeted by Adam Bustami who helped us from start to finish in getting new phones and plan. He was exceptionally knowledgeable, very confident and easy to understand when our account details were explained to us. I came into the store nervous and left comfortable & satisfied with our new plan!”

4.6 Superb171 Reviews

“This was a wonderful experience. Not only did JJ transfer all my data and photos to my new phone, that had died, but he made sure to show me how to use a new SD card and he did it quicker than I thought he said and at a good price. Thank you, so much.”

4.4 Superb160 Reviews

“best service I've ever had at a cell phone store. smart efficient and completely informed. walked out with a new phone an added line and peace of mind. highly recommend this store. no lines and great service.”

4.8 Superb44 Reviews

“I recently had a problem, but it turns out it was a communication problem with a store representative. I visited the store and the Manager and his staff went above and beyond wonderful and took care of everything for me. Thank you very much!”

4.9 Superb35 Reviews

“Went to this location to look for a new phone. 2 associates were working. I was nervous as I was unfamiliar with this store. Associate named Archer took the time to review my account and ask what I wanted. Archer and his fellow associate, Joshua, looked over my account and found a way to save me money along with upgrading my phone. Archer went above and beyond providing excellent service. If you need help, go see Archer.”

4.5 Superb58 Reviews

“Ryan! He was amazing. I Came in with a technical issue and he had the patience and fortitude to work through it with me. I am so thankful and so impressed. We were done in 10 minutes”

4.5 Superb50 Reviews

“Went in with a damaged phone, broken screen, camera lens and crappy case. In less than 10 min. I walked out the door with a fixed brand new looking phone. Speedy and great customer service!”

4.8 Superb23 Reviews

“I personally want to say . Thank you so much David for not rejecting us for our color, we went to get help from ROB and he said they were all out of gold iPhones, could care less what else we wanted to do, and said David could help us. We waited for David, and the whole time Rob was helping other people that was not the same color as us, anyways we get with David and he pulls us out a Gold iPhone 12 and helped us with the whole process. He was really sweet and fun to work with . I give it 5 stars because overall of that, it was still a great experience David gave us . THANK YOU AGAIN DAVID we won’t forget this !!!”

4.2 Good64 Reviews

“Benjamin helped me and I was surprised how great it was. Service was so great, I thought it couldn't be a corporate store, I asked and I was right: this is an authorized reseller. Thanks for the help Benjamin, you deserve a bonus, this is the only AT&T store in Asheville area to goto if you need anything with AT&T wireless.”

4.5 Superb26 Reviews

“Joel sales rep really save me Money on my future payments to my on my existing bill by hooking me up with there Cricketwireless.com/ EBB program!!! JOEL your the man!! Thanks”

4 Good62 Reviews

“Just wanna point out that they were close to closing when I came in.Mario was knowledgeable and professional, helped me with a phone upgrade and talked about upcoming deals. Very helpful 10/10 great employee service with a smile.”

4.1 Good40 Reviews

“I was helped by Michelle. Outstanding, personable and professional representative for T-Mobile. Michele was so helpful in giving me instructions, as well as offering other services, that I decided to take! I am very pleased I came to T-Mobile and am now leaving a customer! Thank you, for my new savings.”

3.9 Good80 Reviews

“Miss Alison was a great agen she helped tremendously. She help fix a problem and kept me as a customer all 6 lines. She deserves all the 5 stars. She calmed me down and kept us as a customer. I want to thank her and hope she has a blessed day”

3.8 Good146 Reviews

“My husband and were there with our kids this past Thursday evening and what an experience. Drew and Roger were very knowledgeable and helpful. There was an issue with switching my daughter over to my husband's plan and Drew was constantly contacting the T-Mobile people to fix the issue. I'm so thankful for him and Roger. Thank you guys! I owe you guys some cookies”

3.8 Good94 Reviews

“I love T-Mobile. Any problems I have the address at professionally. There's many locations in their price. Lock means you don't pay more than what you agree to pay, go to mobile.”

5 Superb6 Reviews

“I enjoyed this store, and the staff was very friendly. I had to get a new phone because I lost mine here in North carolina. I highly recommend this T-Mobile because they're thorough they tell you honestly and they give you the best deals if they are available.”

3.8 Good45 Reviews

“This place was great. One of the best T-Mobile experiences I've had. I went in about an issue with my old Samsung S8 phone, and Brett very patiently informed me what we likely going on with it and my options. He even mentioned a few things T-Mobile service members at locations in the past hadn't or said wasn't possible, like being able to trade my phone in for a good discount towards a new one, with its front still intact. Was told in the past that it couldn't be traded in due to damage on the back. I was EXTREMELY relieved to hear this from Brett, and it encouraged me to go ahead and get a new phone, which I did.Throughout the rest of that day and over the next few days, he, Tony, Kaden (*sp), and others at that location continued to be very helpful and patient as I kept coming back for various reasons -- neither of which was their fault. They even helped make smooth the process of my changing phones after realizing the one I bought was too big!They were all very nice, helpful, professional, and flexible throughout, which made it a very pleasant transaction overall.For any at that location who sees this, thank you again!! And hope we won't see each other again anytime soon! ?”

3.5 Good40 Reviews

“I don't ordinarily write a review buy in this case it is merited.I stopped into this store today (had bought my phone here in May) and knew that Will would have the answers on what I had done to cause my phone to have an issue.He fixed it. He's fantastic!Thanks so much, Will!! God bless you!”

3.4 Good51 Reviews

“As always not every Walmart has the same layout. I found myself walking the whole store but the layout got familiar to another store I've been to. Nevertheless, I picked up a few things like instant oatmeal cup, on-the-go coffee creamer, body wash, and a hair product for my Asheville visit. Got everything I needed with no wait in self-checkout. Parking wasn't bad.”

2.7 Average23 Reviews

“Ryan very helpful in connecting me to plan change operator directly instead of being on hold and giving me good advice on future actions regarding my plan. Thanks”

2.9 Average52 Reviews

“It's all about Wendy. She was working at returns when I realized the food processor I had just bought was actually not the one on sale. We went together to see what was up. The one on sale was a different brand and all sold out. I said: Well, I'll take the refund and see how much it is on Amazon. She countered with: We (Target) price-match! She looked it up on Amazon. It was &15 less on Amazon. I agreed that the price was right for the brand I wanted and we had a win-win situation. Where I came from, something like this would NEVER happen. Asheville Target has a gem, with Wendy as an employee.”

2.3 Poor29 Reviews

“Service really slow because of lack of customer service rep. Once I got to the rep, he was knowledgeable on the specific cell phones I was interested in. The sale they had on the Google Pixel 8 pro was phenomenal and the service rate of $29 for talk text and surf was awesome. I just wish they had more of the product. I didn't get the phone I "really" wanted because it was back ordered, but I got a good bargain on a phone that had excellent reviews. I can't wait to get it in the mail. I also like that they had a feature for standard signature before receiving my product to make sure they delivered it to the correct place. All in all it was an o.k. day at Spectrum, I walked away a happy customer regardless of the long wait!”

2.7 Average83 Reviews

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