-
February 2024 by Dj Norton
We mistakenly ran out of oil and Biltmore Oil was able to helps us out! They delivered same day, with no issues. From the woman who took our order, to the delivery man, service was excellent! Biltmore Oil has gained a new customer.
-
February 2024 by Justin Boucher
I called multiple oil companies and couldn't get a delivery for almost 2 weeks. I called Biltmore and they were here the next day. The office had great communication and the delivery drivers were nice and professional. I'll definitely be using them from here on out.
-
January 2024 by John Szczesny
Got same day delivery which is unheard of in this day and age, driver was super friendly
-
January 2024 by Jon Wall
Great company, we called and placed an order, it was delivered the same day! Driver was helpful, conversational, and polite. If you need oil give them a call now!
-
January 2024 by Miles Bosworth
Prompt delivery of heating oil. Called Mon afternoon, delivery Tue morning.
-
January 2024 by Andres C
Great service!!! I called everyone to get fuel but everyone I called was all booked for days. My neighbor gave me their number and they came the same Day. Driver was very polite and professional. Thank you
-
January 2024 by Patrick Lamm
Terrible Service my oil never showed up but was charged
-
January 2024 by Dustin Lock
Was expecting an oil delivery last Thursday. I was told it would be there early afternoon. No one ever showed up. I called right before closing and was informed the truck broke down but it would be delivered early afternoon on Friday. After 5pm on Friday I called and left a voice mail with the driver. No one ever called me back for that message. Thursday of the following week I called again and left a voice mail that wasn't answered until 11a on Friday. I was told this has just been an oversight. Based on the other reviews, this is standard practice.
-
November 2023 by Skyla Delerme
We called ahead to reserve a delivery and paid in full. Our oil was not delivered on scheduled delivery date. We called to clarify and we’re told it would be the following day. The following day, no oil was delivered. I am disappointed in the communication and the lack of urgency in getting us taken care of.
-
March 2023 by Dave H.
Our oil tank does not have the ability to be measured and we ran out of heating oil late Saturday evening. We have been loyal customers for years and I called Biltmore Oil first thing on Monday and set up a delivery for Wednesday or sooner. My camera alerted me that the driver showed up to fill our tank before Noon on the same day! Thank you Biltmore Oil for coming to the rescue!
-
October 2022 by Google user
Be aware; they will \\\"pre-authorize\\\" a charge for the full amount and not show up when scheduled. When asked for a time frame, they were unable to commit to a date, yet had had no problem running payment on something never delivered.
-
October 2022 by E Scott Parks
Be aware; they will "pre-authorize" a charge for the full amount and not show up when scheduled. When asked for a time frame, they were unable to commit to a date, yet had had no problem running payment on something never delivered.
-
January 2022 by Eric McDowell
Ordered oil on a Friday to be delivered Tuesday. Paid in full (514.00). Tuesday came and went. Wednesday came and went. Called them. They said I needed to pay. Told them I already did. Thursday came and went. No oil. Called them Friday, they said he would be delivering that day and we had paid in full. No oil. Now, its Saturday and we are out of oil in 20 degree weather. Freezing inside. I purposefully ordered oil over a week ago, and paid in full so we wouldn't run out. Thanks Biltmore oil. Won't be ordering any more
-
January 2019 by Matt L.
Called for delivery got it with in 48hours great service everyone was nice, driver was clean left no mess. The three other I called said two weeks or more for delivery. Thank you
