Biltmore Oil is a reliable and responsive oil delivery company, known for its excellent customer service. Customers praise the company's ability to provide same-day or next-day delivery, even in emergency situations. The staff, from the office personnel to the delivery drivers, are described as friendly, professional, and helpful. Biltmore Oil has gained new loyal customers due to its efficient and courteous service. Whether it's an unexpected run-out or a scheduled refill, the company is praised for its responsiveness and commitment to meeting the needs of its customers.
I called my usual oil company (Asheville Oil) last year because I let my tank run empty, They wouldn’t deliver for almost a week. I called Biltmore Oil and they delivered the next day. I will always call these guys first. Thank you!
January 2025
Thank you Biltmore Oil for coming to our rescue! Another company left our tank dry and Biltmore Oil took our emergency call with delivery in less than a two hours. PLUS the customer service was a pleasure! You cannot replace talking to actual people vs. answering services. They have our long-term business for sure!
February 2024
We mistakenly ran out of oil and Biltmore Oil was able to helps us out! They delivered same day, with no issues. From the woman who took our order, to the delivery man, service was excellent! Biltmore Oil has gained a new customer.