there was a flaw with a product that was purchased. They shipped me a new one!!! No hassle!!!!! Didn't know customer service like this still existed! BRAVO!!!!!!!!!!!
October 2022
Lovely items in this store. So many choices, it was hard to pick. We ended up with a glass lantern in the joy pattern. Cannot wait to use it. The ladies working were very very helpful.
July 2022
I shopped at this location over the weekend. What a wonderful store, I can’t wait to visit again.
susan west is the southeast's premiere luxury goldsmith. she has been integrating modern design and timeless luxury for over two decades. specializing in custom engagement rings and rings with natural flawless colored precious stones and diamonds, each piece is completely one-of-a-kind and crafted in susan's historic biltmore village studio. we also offer an impressive selection of handmade art and craft, including one of the largest selections of artisan-made blown glass balls. we look forward to seeing you in our flagship gallery location at 1 swan street in historic biltmore village in the beautiful western north carolina mountains!
OPEN TO IN PERSON SHOPPING
**TUESDAY-SATURDAY 11-5
**SUNDAY 11-3
