CVS on Merrimon Avenue is known for its exceptional customer service and friendly staff. The pharmacy team, including Trevor, Nathan, and Tanya, is praised for their helpfulness, especially when dealing with insurance coverage for Covid boosters. Customers appreciate the quick filling of prescriptions and the staff's willingness to answer questions. Camille received special mention for her patience and kindness while assisting with last-minute passport photos. The store is clean, well-stocked, and conveniently located, making it a preferred choice for many, even over closer competitors. Overall, CVS offers a reliable and supportive shopping experience, with a dedicated team that goes above and beyond to help customers.
They don’t care, screwed up my prescriptions. CVS your system sucks as well as your employees at merrimon. Thankfully it’s not like that at river ridge. After asking for my prescriptions to be transferred I was hung up on. Hope you all always receive the type of service you provide. Thumbs down for this cvs.
January 2026
Phone tree designed to stymie any effort to speak with a human being. Lousy customer service built in to the first interaction I have with CVS
September 2025
Everyone in the front of the store and the Pharmacy are always, friendly and willing to help with what every you need.
