CVS Health in Asheville offers a range of health management services and products, including prescription refills, vaccinations, and personal care items. Open seven days a week, it caters to different schedules and needs, providing convenient options like online ordering, free CVS pickup, and same-day delivery. Customers have shared mixed experiences at this location. While some have praised the pharmacy staff, particularly pharmacist Abigail for her knowledge and helpfulness, others have expressed dissatisfaction with the customer service at times. One reviewer noted a smooth prescription process despite initial concerns, while another mentioned the pharmacy tech's unfriendly demeanor when using a coupon. However, recent visits under new manager Heather have shown significant improvement, with reports of a clean store, well-stocked shelves, and a welcoming atmosphere. Overall, CVS in Asheville is working to enhance customer satisfaction and create a more positive shopping experience.
Was a little reluctant to fill my prescription here after reading the reviews but I must say I had a great experience. The pharmacist and staff were very helpful and even though they were busy, I was acknowledged. The whole process went smoothly and efficiently.
March 2025
The staff at this CVS is excellent. The pharmacy, in particular pharmacist Abigail, is excellent and thorough. I’m very glad they’re in my area. Customer Service builds repeat customers.
March 2025
I don't know exactly what their problem is but they definitely have problems at this location. The customer service here needs improvement.
