HomeTrust Bank is a well-regarded financial institution, offering a positive customer experience, according to the reviews. Customers praise the bank's professional and friendly staff, who provide helpful suggestions and ensure a smooth account setup process. The bank's customer service is described as "top-notch," with clients feeling respected and satisfied with their interactions. However, some customers note issues with outdated Google Maps information and fees for non-account holders cashing checks. Overall, HomeTrust Bank is viewed as a reliable and trustworthy banking option, particularly by long-time customers in the Asheville area.
I was satisfied with my contact with staff at Home Trust and gave me the information that i needed!
January 2026
I have been at this Bank for Over 30 years! It's the best in Asheville. I've always been treated with respect and Great Customer service. I've Never had anything but Good to say about them. I was here when it was called Clyde Savings. I highly recommend this Bank especially the downtown branch!
