Johnston & Murphy
Shoe StoresHours:
800 Brevard Rd, Asheville NC 28806 Hours
About Johnston & Murphy
Johnston & Murphy is a renowned business that has consistently impressed customers with its exceptional customer service. The store's associates, particularly Miles Holland, have been praised for their exceptional knowledge, professionalism, and dedication to meeting customer needs. Customers have shared their positive experiences, highlighting the store's ability to help them find the perfect fit, even for hard-to-find sizes. The staff's willingness to go above and beyond, such as locating a last-minute pair of shoes for a customer's wedding, has been particularly noteworthy. The store's attention to detail, such as arranging the shoes by color, has also been appreciated by customers. While some customers have faced challenges finding the exact size or item they were looking for in-store, the staff has been quick to offer alternative solutions, such as ordering items online. Overall, Johnston & Murphy has earned a reputation for exceptional customer service, with customers expressing their satisfaction and eagerness to return to the store in the future. The business's commitment to meeting the needs of its clientele has been a key factor in its success.
Most Recent Reviews
June 2026
Miles Holland was such a help to my husband when we visited on June 5. He was a pleasure to work. We bought four pair of shoes and I know my husband was happy. Thank you Miles.
January 2026
Miles was phenomenal. Went above and beyond. Customer service was amazing. If I could give more than 5 stars I would.
July 2024
I used to think that shoes were just kinda uncomfortable.
but Miles Holland helped me find a pair that fits so well,
that I've forgotten I'm wearing them a few times!
More Comments(24)
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