Kimpton Hotel Arras is a brand new hotel located in downtown Asheville, offering modern and luxurious guestrooms that are spacious and clean. The hotel boasts a perfect location within walking distance to many attractions, shopping, and dining options. Guests praise the friendly and attentive staff, highlighting their excellent service and helpfulness. The hotel features two restaurants, including Bargello, which serves great food, and offers amenities like a happy hour with free drinks. Rooms are well-appointed with walk-in showers and beautiful views, and the hotel is very dog-friendly, though there are limited areas for walking dogs. Safety feels assured in and around the hotel. While some guests note minor inconveniences like elevator use and the lack of a coffee maker in rooms (though staff promptly provide one), overall, visitors enjoy a great experience with a perfect blend of comfort, location, and friendly service. It’s a highly recommended place to stay in Asheville.
Ms. Jennifer at the front desk is the best! 5 stars just for her & her customer service!
April 2026
Modern.Very nice rooms. Great ambiance. Staff is friendly, polite, helpful. Great location in Asheville. Walking distance to most shops and restaurants. Good security in elevators for guests.
April 2026
Modern and beautiful building with modern rooms and fast elevators. Very dog friendly. We used the valet service which made for quick in and out parking when we went on a road trip. Tons of interesting shops and restaurants right out the door. The hotel food was excellent with terrific service.
