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“Not all stores are created equal.
I’ve been to several UPS stores and by far store 0264 Is the most helpful, and professional one I’ve been to.
All the stores are busy, but when you enter this store, they are patient and take time with you and help you with whatever your needs are.
I’ve been there several times with different projects and each time everything was handled perfectly .
That sometimes is a tall order!
Their manager, Tim Pence seems to set the tone handling things with patience, professionalism, and a smile.
I worked with one of their staff on my last project, Zack M, and he couldn’t have been nicer or more helpful.
For me, what makes my experience one that I want to repeat is the quality of customer service.
These guys know what they’re doing,
know how to treat their customers …
and get the job done.”
“I have been going to this location for about 10 years. Shock and awe when I found out there is a way to say how helpful the employees are. I would especially like to point out Chris for his helpfulness and understanding in his interaction with customers. As a matter fact, I recently realized I can use this option in place of USPS. Guess what….. I do.”
“After a great experience at this FedEx location, I have to give a special thank you to Robert. He simplified a return I had to make to Direct TV and we even had a few laughs while doing it. He is an asset to FedEx and I have already told several friends about the many services this location offers - and that they need to ask for Robert.”
“One of the best experiences I've had with a shipper! Our carrier had a mechanical problem and the Logistimax team was able to find us a new truck immediately. They provided constant updates and were able to keep us keep us on schedule for a very important production cycle. Thank you Logistimax!!”
“Printing a small book monthly for over two years now... always done on time or earlier, quality always best, print options are very nice to have (different bindings, papers, etc.). Could not be better.”
“Penny is so wonderful, I didn't receive a package that was really important to me and over the phone, she was SO helpful--gave me exact steps on how to get help, asked questions on my behalf to get to the bottom of the issue, and called me back on her lunch break to make sure I we were on the same page--she is wonderful!”
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“Best, most knowledgeable folks around! Thanks y'all ***update!, Chris at this store helped track down a package that got lost going to Canada-- he went above and beyond to help me. Everyone at this store is so friendly and efficient... if ever it was a delight going to a UPS store, this is it :)”