The Verizon store on Brevard Rd. in Asheville provides a friendly and helpful in-person experience for customers. Customers appreciate the courteous and thorough assistance from staff members, who help with upgrading phones, transferring data, and adding new lines of service. Several reviews highlight the excellent customer service, with staff members like Wes, Dylan, Zach B, and Zach Adair receiving praise for their professionalism, kindness, and willingness to go above and beyond to ensure customer satisfaction. Customers from different states, including Ohio, have had quick and smooth experiences, whether replacing a broken phone or upgrading to new models like the iPhone 16 Pro. The store offers assistance with Verizon plans, wireless accessories, and exclusive services, often at competitive prices. Many reviewers recommend this location for its helpful staff and efficient service, making it a trusted place for Verizon customers in the Asheville area. Overall, the store is known for its great customer care, expert help, and positive shopping experience.
Thanks to Samantha we were able to fix some security issues with our account. She went above and beyond to ensure our phones/account was secure. She exemplifies the very best verizon has to offer.
May 2026
Samantha went out of her way to help my mother when she needed someone to help her avoid a scam. Fantastic customer service! We can't thank her enough for her wonderful customer service skills. Thank you Samantha!
May 2026
Excellent experience! Stanley was incredibly knowledgeable and helpful!!
