The Verizon store on Brevard Rd. in Asheville provides a friendly and helpful in-person experience for customers. Customers appreciate the courteous and thorough assistance from staff members, who help with upgrading phones, transferring data, and adding new lines of service. Several reviews highlight the excellent customer service, with staff members like Wes, Dylan, Zach B, and Zach Adair receiving praise for their professionalism, kindness, and willingness to go above and beyond to ensure customer satisfaction. Customers from different states, including Ohio, have had quick and smooth experiences, whether replacing a broken phone or upgrading to new models like the iPhone 16 Pro. The store offers assistance with Verizon plans, wireless accessories, and exclusive services, often at competitive prices. Many reviewers recommend this location for its helpful staff and efficient service, making it a trusted place for Verizon customers in the Asheville area. Overall, the store is known for its great customer care, expert help, and positive shopping experience.
Chandler was a major big league help. I had several things I didn’t understand and he walked me through them both with patience and understanding. Very professional. I give Verizon a perfect 10 and will recommend Asheville Verizon…Certainly no comparison to the local AT&T store! Bill Crowley
August 2026
Matt helped me upgrade my phone. He is awesome, quick and efficient. I00% recommend Matt for your phone needs.
July 2026
Zach Bullman help me resolve my phone issues with knowledge, patience, and friendliness. I know that Verizon supports customers, and I feel very supported!
