Zips Car Wash offers express car wash services with an Unlimited Wash Club. The wash itself receives positive remarks, with specific attendants noted for going above and beyond, providing excellent customer service, and taking time to ensure vehicles look good. These staff members are described as restoring faith in customer service. The location mentioned is noted as having great and awesome people. However, some reviewers find other attendants impersonal or appearing unhappy, with questions about whether certain pre-wash services are still performed. Additionally, significant frustration is reported regarding the corporate process for canceling a membership, which is compared to the difficulty of canceling a gym membership and can deter future use. The business operates over 275 locations, is now cashless, and provides always free self-serve vacuums.
