“I love my new cabinets! We have a funky hallway laundry room situation and Koren was able to maximize the limited space and now we can better utilize the storage in this area. I considered making my own cabinets out of IKEA bookshelves and this was a way better option. Great to work with, quick turnaround, happy with the value for the price.”
“Gosia went above and beyond with her service. She even helped my wife load the two carts worth of good.She bought. Super helpful with our refrigerator purchase as well. You guys are blessed to have such a good employee.”
“They have gone out of there way to help me get the pieces to complete my patio project more than once. Also were very helpful when I was lookng for items in the store. I will definitely use them again for my next project!! Great customer service, friendly and helpful employees”
“Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.”
“Cheaper than Lowe's or Home Depot. Has doors in stock that are special order at the box stores. Those are MUCH cheaper. Really high end stuff too. You never know what you're going to find there. Recommended to DIY'ers or large residential developers as a way in today's economy to save money.”
“Laura's customer service was exemplary today at the Steele Creek NC store. We were attempting to open a credit card and make a purchase and we ran into a small snafu. Laura went above and beyond to help us with the credit card and our purchase. We left very very happy customers. Wish there were more Laura's in the world.”
“Great store, great service, but be careful: lots of customers put things in the wrong bins & you could walk out with the wrong size/thing if you’re not careful.”
“I am only giving 5 stars because of this wonderful lady named Jodie. During these chaotic times with today’s upcoming snow storm many workers seem understandably overwhelmed. Jodie on the other hand exhibited the best form of customer service I have ever received. She introduced herself and told us good morning without being asked. She noticed we had a space heater and asked if there were more left. We replied yes and she told us she just wanted to know in case other customers would want to know. Then I asked her where the flashlights were located and she gave me clear instructions. Unfortunately we weren’t able to find what we were looking for in the flash light section. 5 minutes later Jodie came and found us and offered us a better option for a flash light because she noticed we had a baby with us. We were able to get the LED lights she suggested. Jodie demonstrated what community really is during uncertain times. Her small act of kindness has changed my attitude for the whole day!”
“I recently moved from a home to an apartment and needed to repot a large plant without the mess (as I don't have a backyard anymore). I called the garden center at Lowes at 8192 South Tryon and the very capable and nice Nick answered. He told me to come in and he'd take care of me. When I say that Nick TOOK CARE OF EVERYTHING I NEEDED, that's exactly what I mean! He recommended, lifted, pushed, and pulled me into TOTAL SATISFACTION. Nick is the epitome of GREAT SERVICE and for that reason alone, I will no longer be using any other home improvement center but Lowe's at this location. Nick, you're worth every penny they're paying you AND MORE! Thanks Lowes! You helped, I saved!”
“A big thank you to Franco who helped me find a heavy duty garage door slide bolt lock a couple of weeks ago! Two other employees suggested I try looking at a different store. One suggested Northern Hydraulics. But not Franco! He looked it up online and then personally walked me accross the store to find the exact item I needed, there on the shelf. He then suggested I check out in the back with Micheal, who was more than happy to help me with several larger items that would have been difficult for me to maneuver at the front self check out kiosks. This store is fortunate to have Franco and Micheal working there!”