H&R Block is praised for its friendly and professional service. Customers highlight the expertise of tax preparers like Doug Rothrock, who is known for being efficient and kind, and Leann Garver, who provides exceptional support and care, especially for first-time filers. Coy also received positive feedback for making the filing process easy and guiding clients step by step. The staff is described as knowledgeable and helpful, making clients feel supported and informed. While some reviews mention that the cost can be high, the overall experience at H&R Block leaves clients feeling satisfied and appreciative of the service received.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee