Appalachian Management Service (AMS) is a professional and reliable property management company with a strong reputation among tenants and property owners. The owner, Harold Tilley, is known for being very communicative and providing valuable advice, making property management a "hands-off" experience for owners who have worked with AMS for over ten years. The team handles all day-to-day tasks efficiently, including marketing the properties, which has resulted in a consistent 100% occupancy rate. Tenants appreciate AMS for treating them with respect and professionalism, especially in a college town setting. Unlike other companies, AMS is not overbearing and respects tenants' privacy, leading to positive experiences. The staff on King Street is friendly, helpful, and straightforward, providing clear communication about leases and expectations. Tenants have praised the cleanliness and quality of apartments, noting no issues at move-in and a positive overall experience. Even with high rent costs, which are common in Boone, tenants feel satisfied with the service and would choose AMS again. Overall, Appalachian Management Service is seen as a trustworthy and effective landlord and property manager, dedicated to maintaining good relationships with both property owners and tenants.
A good place to work until you meet Buck .who would leave a person like that in charge of the employees and expect progress
December 2023
AMS has been the best landlord I've had in my time here at Boone. Some of the other companies I've worked with have been a bit over bearing when it comes to sudden drop-ins without notice, even stolen items from the apartment from the "cleaners". I really appreciate AMS for treating students like professionals.
March 2023
I called to inquire about parking passes, had been trying for weeks to get this information. I called today and spoke to Erin who provided the information politely, positive and efficiently!
