Food Lion is a community-focused grocery store known for its hardworking and friendly staff. Employees like Shelby, Caitrin, Chance, Rachael, and Ian have shown great dedication, especially during challenging times such as the flood and the Walmart closing. Customers appreciate the helpfulness of staff members, particularly in the deli, where Mr. Harold is recognized for his outstanding customer service and family legacy with the company. The store is generally well-maintained, with clear aisles, although some merchandise may block pathways on truck days. Customers enjoy the convenience of the store and a good selection of wine. However, there are suggestions for improvements in the digital coupon software and in-store Wi-Fi. Overall, Food Lion is praised for its excellent customer service and commitment to the community.
It's a great store in a small town. I love coming to Banner Elk for vacation. Everyone is so nice.
August 2026
Great place to shop! Helpful and friendly employees are what helping me to keep coming back!
July 2026
One of the friendliest and welcoming Food Lions we have ever been to. Very well stocked, clean and all of the produce looked great. We look forward to coming back soon.
