Lowe's Home Improvement in Boone, NC, is known for its everyday low prices on quality hardware and construction needs. The store offers a wide range of products, including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, and more, catering to both DIY enthusiasts and professionals. Customers praise the friendly and helpful staff, particularly highlighting individuals like Zach and Brian for their exceptional service. Zach, recognized for his outstanding customer service, has been noted for his assistance with warranty claims and other inquiries. Brian and Anthony in the delivery department are acknowledged for their quick and effective solutions to delivery scheduling issues. While some customers have experienced long wait times at the returns desk, the overall atmosphere is friendly and the team is knowledgeable, with staff like Chris in the Plumbing Department going above and beyond to assist shoppers. Despite minor inconveniences, the Boone Lowe's continues to receive positive feedback for its expert advice, convenient services, and commitment to customer satisfaction, making it a go-to destination for all home improvement needs.
Great store, just wish the Associates were easier to track down and get help.
April 2026
Typical Lowe's. Was surprised how it wasn't as busy as the Lowe's nearer home.
March 2026
Otto and his team were able to help me out, I busted a track on my skid steer and he and his team were able to help me find all the tools I needed to get me back up and running!
