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November 2023 by ngavin2
Sam Eisen was amazingly helpful at contacting our rental car agency and being extremely patient and knowledgeable to get our new tire covered by the rental company. Saved us $, time and got us back on the road. No better service possible- thanks Sam and Mr. Tire.
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November 2023 by James A Simmons
While out of town in Boone, on Saturday evening, noticed a noise coming from the front of the vehicle that seemed to be related to the brakes. Looked online for places that service brakes and that are open on Sunday, and found the Mr. Tire on Blowing Rock Highway in Boone. Made a 9:30 appointment, but was at the store when they opened at 9.Explained the problem to Sam; he got it in to be checked while we got breakfast next door. When we checked back, he confirmed that the front brake pads needed to be replaced and the rotors turned. He gave me an estimate that was similar to what we paid when the rear brakes were done, and got started on the work. They were able to turn the rotors on premises, get them reinstalled with the new pads, and got us on our way.Great service all around.
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November 2023 by Susan Jones
My husband got a flat tire and took it here for repair. He was told the tire had a large slash in it and he needed a new tire. He then took the tire to Costco and all it had was a nail in it and they fixed it for free. This shop lied to my husband just to get him to buy a new tire. Don’t trust them.
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November 2023 by Justin Ayre
Heather & Sam were awesome! Heather was so helpful on the phone each time and assured me they could get the job done. She looked hard for the cheapest alternator and they did a great job. The plush couches were great and Heather pointed us to the Come Back Shack for lunch. I'm so thankful Mr Tire is open on Saturday and Sunday!
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November 2023 by Liam Karches-Mead
I only have good things to say about this Mr. Tire. Kind and helpful staff and they always get it done the day of. One of the only Boone car repair shops that isn't constantly booked out 3 weeks.
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November 2023 by Kristy Lockhart
Made appointment for NC inspection on line for the next day. Took off work early ( lost pay) to get there. Upon arrival was told no inspector in today, only Monday through Friday. I received no phone call, text or email telling me this. Wasted my time, gas and lost wages!! Won’t be back
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September 2023 by Audrey W.
I went here to get air in my tires. Super simple job right? Well, when I left the place the air in my tires was not only less but when I told the man that my light was still on he told me to "drive around a bit". He checked my PSI in my door and not on my tires. The workers were also extremely rude and I did not feel welcome. They do not value customers.
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September 2023 by Cole Holloway
The workers were nice but I made an appointment since the walk-in wait would have been 1.5 hours, I still ended up waiting for almost 2 hours with an appointment
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September 2023 by Geri C.
Do NOT EVER take your car here for any major work!!!!!! My car was in their shop for OVER a year.... they fixed the WRONG issue & had to replace my WHOLE engine!! They do NOT know how to replace an engine and ruined it!!!! Had to have it repaired by a dealership and Mr. Tire returned my car in PIECES!!!! I will not even begin to explain what has happened to my car. I currently have an attorney AND the Dept. of Justice taking care of these issues. It has been an absolute nightmare!! Heather is the manager and knows NOTHING!!!!!!!! Hopefully they will be shut down soon!!!
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September 2023 by Kathryn Madsen
The mechanics (Trey and Dylan) are SUPER hard working and honest and will SHOW you their tests and work and when something needs fixing, they'll show you what is wrong. They don't just tell you.The store manager has to be the most professional and personable manager at a car place I have ever seen! Mr Tire is BEYOND lucky to have her. This place saved me thousands of dollars because they told me the truth - unlike other places.They were also fast and efficient and go out of their way to accommodate you and bring SUPERIOR customer service, which is rare in this day and age.
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September 2023 by Charlene G.
I'm up visiting my granddaughter at the university and she tells me she has a leaking tire. We find Mr. Tire and they were fantastic. Turns out her tires have a special key to get them off and of course she has never seen it. So we try to find one, to no avail. Long story, short, they walked us through a perfect solution and we returned the next day and got the tire fixed. They were all so kind and helpful. I can return home with one less worry! Thank you Mr. Tire!!!!
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August 2023 by Douglas Hill
Highly recommend Mr. Tire and Auto in Blowing Rock. My van had a sudden radiator hose break while on vacation in the area. Horrible experience turned to an awesome outcome thanks to the care and dedication to the team. Sam and Tray were fantastic and went the extra mile to secure the parts needed and installed to get the van back to me the same day. Thanks guys!
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August 2023 by Sandi VanWormer
Twice I have come to Boone and ended up with a nail in my tire. Both times they fixed the tire quickly and free of charge. Staff is always friendly with a great sense of humor.
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August 2023 by M V
These guys are great! Got a nail in my tire on a Sunday. Not only did they say it could be patched, they had it patched within 30 minutes! Thank you guys!
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July 2023 by Dr. Barnett
Great price, communication and in and out experience for new tires. Heather the manager " knew her stuff'. I was impressed!!
