Fidelity Bank is a financially independent local North Carolina based community bank, in business since 1909. It offers a 'home town bank' feeling where customers feel cared for, noticed, appreciated, and prioritized. The bank stands by its customers, putting their needs first with a 'Right By You' focus, and only offers products they need. It provides competitive products and good technology to compete directly with big banks.
Reviews from the Burlington area highlight great experiences and wonderful customer service. Customers report smooth transitions from other banks, loving the service received when opening new accounts, and excellent support during processes like closing on land. Staff are described as super helpful, amazing, a powerhouse with a can-do attitude, and quick to respond with information. Many customers look forward to working with the bank more in the future.
Kendal and her team make banking feel personal. In a time of automation and technology it’s awesome to meet and greet someone as nice as Kendal!❤👏🏾
July 2026
Kendyl is Amazing! She and Brittany are Awesome! The feeling of belonging and safety! They are so very helpful and kind! Explaining and patient while doing so! Love the hometown feel with investment/ day to day financial! Only thing that kept the rating from being a 5 is the ATM’s and that’s not their fault!!
June 2026
Just closed on a construction loan with Fidelity and the entire office was a joy to work with. Catherine, Kim, and Lacey were fantastic and I would highly recommend them to anyone!
