Firestone Complete Auto Care in Burlington, NC has established a strong reputation for reliable and friendly auto care services since 1926. Customers appreciate the quick and efficient service, especially during emergencies, with staff like Aaron providing prompt assistance that gets drivers back on the road in no time. The team is known for their professionalism, with knowledgeable and pleasant representatives who clearly communicate repair times and costs upfront. The store manager, Sam, receives high praise for his welcoming attitude and thorough service, making customers feel valued and well taken care of. The staff also demonstrates a genuine commitment to customer satisfaction, going above and beyond to resolve issues, such as advocating for warranty claims on problematic car repairs purchased from Carvana. Many customers highlight that the service is not pushy and feels honest, especially for women who appreciate the friendly and fast approach. Overall, Firestone in Burlington provides comprehensive solutions—from tire sales to maintenance and repairs—delivering dependable auto care tailored to each vehicle. With a history of helping neighbors in the community, the business continues to earn trust through efficient, caring, and expert service.
These guys saved my vacation. I was traveling alone and something hit my tire hard on the interstate. They got me in to replace that tire so quickly, and the service and price was so amazing that I just asked them to replace them all. I would recommend this place 1,000 times!!! Thank you SO MUCH!!!!!
March 2025
I was traveling back home and had an emergency while driving with all engine lights coming on and no ability to shift gears. Honda dealership in area said that it was 5:00 and no availability for three days! Aaron at Firestone said bring it and had me back on the road in less than 30 min. Amazing job
March 2025
Sam and the guys in Burlington, NC, do a great job, and they are on time and efficient.
