Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1407 Boone Station Dr Ste 160, Burlington NC 27215 Hours
About Spectrum Store
Spectrum Store, located at 1407 Boone Station Drive in Burlington, NC, is known for its excellent broadband Internet, mobile, and cable TV services. Customers appreciate the store's quick service and helpful staff. One reviewer highlighted the efficiency of a staff member who set up an account in under 20 minutes, contrasting it with a lengthy phone call experience. Another customer praised the friendly service and prompt resolution of a phone issue after a short wait. Aire, a knowledgeable employee, received commendation for her patient and informative assistance, especially regarding promotions. While there were some complaints about appointment policies and rudeness from one staff member, overall, the customer service at Spectrum Store is recognized as professional and courteous. Visitors can also take advantage of convenient equipment drop-off options at UPS.
Most Recent Reviews
February 2026
The first time I had to sign in and wait for about 10 minutes. The young lady that helped me was okay but not very personable. The second time I was immediately met by a young lady who was very helpful, professional and friendly. The store is very clean and neat.
February 2026
James Smith was so helpful, courteous, professional and got everything set up for my account in less than 20 minutes compared to 2hours on the phone! Kudos to him, well done. Thank you!
January 2026
Had a problem with a telephone went in waited about 5 minutes. They got right on it. Got my phone fixed, very happy, very nice people with
More Comments(94)
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