You call they offices number and they never answer I mean never answer, I had spend more then an hour trying to get them in the phone an nothing.They put a hold on a small check for a week and don’t even tell you about it .Open an account with then and I’m already thinking about closing it , really disappointing
December 2021
Sun trust called my equity line during the last recession and requested full payoff of 20k at once (not a payment plan) even though I had never been late once. They are not to be trusted and I am sorry that BBT has tarnished their name by combining with them.
July 2021
Slowest bank tellers ever. Sat in 90 degree weather for 15min waiting on teller to cash a single check! Ridiculous! I do not recommend.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.