Autopark Honda Service Department in Cary receives mixed but largely positive reviews from customers. Many highlight the exceptional quality of service, describing it as top-notch, five-star, and unbeatable. Customers frequently praise the service advisors and technicians as great, amazing, honest, and respectful, noting they do not recommend unnecessary work. The comfortable waiting area with amenities like workstations, complimentary water, coffee, and popcorn is appreciated. A unique and valued feature is the detailed communication, including text messages with videos from the technicians showing the completed work. However, some customers note that dealership services can be expensive, suggesting local mechanics for minor issues. A recurring criticism is directed at the cashier office staff, described as sometimes rude, unprofessional, and inattentive. Despite this, strong loyalty exists, with some clients willing to travel a significant distance for the reliable service and fair pricing they trust.
The best place to have your car serviced. The staff is great, friendly, professional and treat you like family. I recommend everyone get their car serviced here.
November 2025
Great service, no wait, friendly staff. Love taking my car there!
September 2025
I have come here 7 times in the past 6 months for my brand new Honda civic. The employees are amazing especially at the tire rotation department, I have had my tires rotated 3 times and they do a great job every time
