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“Hendrick Collision Center in Cary N.C. Was an amazing experience for me as a customer. Robert Breckenridge was courteous, helpful and kind. The repair work on my vehicle was of high quality and impressive. Robert treated me as if I was family but more importantly, he was a great communicator regarding to keeping me informed about the vehicle and the status of repair. Robert went aboveboard or he set the bar for other car dealerships and or repair shops. I will recommend my friends and family to Hendrick’s Automotive whether it is to purchase or repair a vehicle because of his professional and personal touch he gave to the experience of car repair.”
“Picked up an s60 when I moved to the area a couple years back. Engineer. Good job and appreciate a good car. I love it.
Sales staff are phenomenal, service is always timely, and great facility to hang out and get some work done while waiting.
Tamas always remembers me, and goes above and beyond to check in when I’m there.
This place is a template for building customer relationships.”
“Justin was absolutely amazing! He is kind, personable and informative. He helped get me what I needed in a timely manner and I was extremely satisfied with his help!”
“I purchased a Colorado in 2023. Had nothing but good experiences with the service department, good folks looking to fix problems.
However, I have since sold my vehicle over a year ago and still waiting on the pro rated refund for an extended warranty. The documentation was summited and documents were signed for the cancellation over 6 months ago. Multiple follow-up emails to no avail unfortunately. Otherwise had a pleasant experience here, but this is really what separates recurring business for me if these things can't be followed through.
Update to original post: from 2 stars to 4 stars -> I've received confirmation on the extended warranty proration. Despite the length of time it took, I appreciate the follow through.”
“These are amazing people. They are always honest with their analyses of the car, they never try to sell you more than you need, and they'll do everything they can to help you as cheaply as possible.”
“I have purchased several vehicles over the last 42 years and this was the best experience I have had buying a new vehicle. I highly recommend Hendrick Ram and especially Al who took great care of us.”
“P&A Smith Auto Maintenance maintains our 2 Volvo's. Service provided could not be better. Both Volvo's are always at peak performance. The only Volvo maintenance facility I use since moving to the area 31 years ago. My Volvo V70 station wagon is 2008 and keeps going. Thank you P&A Smith”
“Had a fantastic sales and finance experience with Dwight Eldredge at Hendrick during my recent lease. He was patient and not pushy and was considerate of my time. All things I love in vehicle sales. He won my business and did an outstanding job from start to finish ensuring to entire process was professional and seamless. Kudos also to the Finance Manager Kevin who was also excellent during the negotiations. A great team. Thank you.”
“I scheduled an inspection and was in and out in about 15 minutes. The staff was super courteous and friendly. I'll definitely go back for upcoming maintenance and any repairs in the future.”
“This our first time using your service for our BMW. And, we are very satisfied with the oil change and other services we needed to do. Very impressed at how fast all these services were done.”
“Been using Techni-Quest for about 4 years now and can't imagine choosing anywhere else now. Always have been a great place for all your mechanical needs and easily can answer questions and concerns.
Thank you Techni-Quest”
“Always a good experience here they’ve taken care of two of my cars. Super friendly, super communicative and reasonably priced! My go to euro shop in the triangle.”
“Jeff and his team were super friendly, helpful, and knowledgeable. They had much better insight than many of the mechanics I have seen and gone to. Their diagnosis was thorough and reasonable. Would 100% go to them again. Thanks guys!”
“Highly recommend this mechanic. Phil is awesome. He replaced my turbo and o2 sensors on vehicle. I had brought it to previous mechanic for a quote and Phil’s pricing was extremely fair. He was great with communication as well. Picks up his phone, and texts with updates. I will forever be his loyal customer.”
“I highly recommend them. They are customer service driven Friendly people. They are very knowledgeable And effectively handled me and my car like real professionals Made my experience pleasant. Cali Cush.”
“I highly recommend this place! I spoke with Jared and he was able to take a look at my car same day and even gave me a free diagnostic and topped off my oil which I was not expecting! I was super stressed out that day and AAMCO helped out a lot, so I would highly highly recommend coming here for anyone experiencing unknown issues with their car. Thanks so much!”
“We first came here a few months ago when one of our cars had an issue with it’s brake line breaking. What initially attracted us were the amazing reviews, but we were especially impressed to learn that they are family-owned.
When we brought that car in, they were incredibly transparent with us. They explained that they wouldn’t be able to get a brand-new part anytime soon, but they could overnight a used part rather than having us wait 6–9 months for a new one. They took such great care of our car and made the whole process so easy.
Recently, my car started making a questionable noise and eventually became unreliable. We brought it back to them, and they took the time to research the issue as much as possible. They were honest with us and explained that it was going to be an expensive repair.
When we came in to pick up my car, they remembered exactly who I was, welcomed me in, and took the time to explain everything in terms I could actually understand. They were so easy to talk to and never once made me feel talked down to.
As a younger woman, I’ve unfortunately experienced the opposite at other automotive places, where you can sometimes feel like people assume you don’t know anything about cars. That was never the case here. I genuinely felt respected, listened to, and taken care of.
Even today, when I came by to pick up my car to take it to the dealership to trade it in, they told me that if I ever have questions about the reliability of my new vehicle or common issues to look out for, I can always call them. That small gesture really stood out to me because it showed that they genuinely care about their customers, even when there’s nothing in it for them.
I cannot recommend them enough. I’ll be sending everyone I know here, and I’ll absolutely be coming back when my new car needs service. If you’ve been looking for a sign that you should give them a try, let this be it! You will not regret it.🫶”
“Patrick is the nicest and most helpful person I’ve ever talked to. The service was incredible and I truly trust them. Patrick walked through and showed me everything wrong with my car and finished the issues in no time. The best people to fix your car”
“Today was the second time taking my car to honest automotive. Both times they fixed the problem at a much more reasonable rate than other shops! The service was performed quick and I was out the door with no more warning lights! Call them for all your automotive needs!”
“Tom was the best/most enjoyable car salesman I’ve ever dealt with. He made the process of buying a car enjoyable and it is one of my least favorite things to do.”
“I cannot recommend this auto body shop enough! From start to finish, the experience is always top-notch. The staff is incredibly kind, respectful, and professional every time I visit.
Efficiency is clearly a priority here—I’ve hardly ever had to wait, and they manage to be quick without ever sacrificing thoroughness. I really appreciate that they take the time to discuss all the necessary work with me before starting, and I have never once felt pressured by an upsell.
The facilities are great, too; there is a comfortable waiting room and clean restrooms available if you need them. They are my go-to spot for everything from quick oil changes to state inspections. Plus, they frequently offer coupons online, which is a nice bonus. If you’re looking for honest, high-quality service, this is the place to go!”
“They performed thorough work and kept me informed of my car’s repair status throughout the process. Very friendly customer service, and they have a convenient relationship with a local Enterprise branch so getting a rental was easy.”
“STOP. SHOP. ROLL out with a new Acura! THE best dealership to shop…twice for me!! Josh in Sales, Todd in Finance and Tom in Management are outstanding to work with!!!”
“Great service! Would highly recommend. We got a leak in our tire on our way to the beach and stopped here hoping they could fix it. Stacy was so nice and helpful, got us in quick and fixed us up. Would definitely come back here again.”
“Would recommend without reservation - I brought a box truck with head gasket problems here, found them honest, efficient and knowledgeable - helpful and pleasant to deal with (I mostly spoke to Travis, though everyone seemed both professional and friendly). Very refreshing experience compared to too many other places these days. We need more businesses like these guys.”
“I contacted Cary Automotive Repair and Service for a newly purchased used vehicle inspection. I wanted peace of mind that the dealer who sold me the car was telling the truth about its condition.
Cary Automotive Repair and Service responded quickly and had me scheduled the next day. I was assured when I went in that they take these inspections seriously and would be thorough. They were right!
They took pictures of the vehicle and critical components and left comments in the final inspection report.
I'm really pleased and feel confident in their attention to detail, transparency, and workmanship.
I'd happily take my vehicle back there for work when needed.”
“Caliber gave me exceptional service. They answered all my questions and had my car fixed quickly. I will refer all my friends and family to them from now on. Thank you!”
“Clay and his people were fantastic!!! Without an appointment, they took us in immediately and, within a half hour, fixed our flat tire and had us on the road again. We were travelers in distress and they were our Good Samaritans. Thank you very much!!!!”
“These guy’s are straight up, no BS & pull no punches like most places! Owner Tim is awesome & so is the whole krew! They’re tbh underrated & a place I bring all my vehicles & all my friends about!”
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“Jake Downer helped me navigate a recent 911 purchase - was smooth, transparent and honest during the entire transaction. Jack and the rest of the management staff were top notch and made my family feel welcome and at home during the entire process. Couldn’t recommend this dealership more highly - will be here again soon.”