Coastal Credit Union receives high praise for its exceptional customer service and knowledgeable staff. Customers highlight the friendly and helpful nature of the team, particularly the manager, who went above and beyond to resolve issues, such as a cash deposit mishap. Many reviews commend Stan Hannen and his team, including Erica and Catherine, for making the mortgage process smooth and efficient. They are described as responsive, answering calls even on weekends and providing valuable guidance throughout the home buying journey. Clients appreciate the quick turnaround times and the team's ability to handle paperwork seamlessly, making financing accessible and straightforward. Overall, Coastal Credit Union is recommended for anyone seeking reliable banking services and support in securing a mortgage, with customers expressing gratitude for the assistance they received during significant financial decisions.
Stan Hannen and his team are exceptional. Erica and Catherine stayed on top of everything and answered all of our questions. We will definitely work with them in the future!!
April 2024
There team was awesome, they worked with us on a quick turn around time to secure our first mortgage and the whole process went very smoothly, 100% recommend!
April 2024
There team was awesome, they worked with us on a quick turn around time to secure our first mortgage and the whole process went very smoothly, 100% recommend!