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9AM - 5PM
3685 SW Cary Pkwy, Cary
Banks
“Huge thanks to Gayathri Pillai at First Horizon bank for making my account opening a breeze! The process was explained clearly, all my questions were addressed thoroughly and the service was both efficient and courteous.
Gayathri was friendly, knowledgeable and super efficient - customer service done right!”
“I've banked with Fidelity for a couple of years now, transitioning to them after I had a fraud scare. I'm very impressed with how well they take care of me, including notifying me when something looks a little concerning. More importantly, I have a personal banker - someone who takes care of me and my business. I'll never bank anywhere else.”
“So happy with my experience here. Michelle made the process of getting my auto loan so easy and was super responsive. I got a great rate and am happy to be a member!”
“Great staff great bank really friendly.feels like right at home specially, Mr. Lou this guy will go out his way to make you smile and make it easy for you and everybody else really nice as well. They all there to take care of you.”
“For me they are excellent people, they have always helped me. Furthermore, they are human beings and as such we are sometimes supposed to make mistakes. But so far they have treated me very well, very kind and helpful, and have answered all my doubts!! I congratulate you!!”
“Courtney has been excellent. He was always available when I needed him. Overall I’m very pleased with my experience. Aside from a couple small hiccups everything was pretty smooth.”
8:30AM - 5:30PM
9101 Chapel Hill Rd, Cary
Banks
“Excellent service for a visit to add a member to our account. Caleb was efficient and kind. We were in and out in 20mins. Will definitely visit that branch again.”
“This branch delivers exceptional service every time. The entire staff consistently goes above and beyond, turning even simple transactions into a genuinely positive experience. Their professionalism, warmth, and attention to detail set a standard that’s rare to find. I’m always confident my needs will be handled with care and pride.”
9AM - 5PM
7705 Carpenter Fire Station Rd, Cary
Banks
“Opening an account at First Horizon Bank was great experience from start to finish. The process was smooth, fast, and incredibly well‑organized, and every step made me feel like my time and business truly mattered.
Bank staff were very welcoming with wonderful hospitality.”
Closed
5070 Arco St, Cary
Banks
“Excellent customer service experience thanks to MIKE! We came in 10:30am on a Saturday because we were advised by Chase to go to a Chase bank branch to follow up on a credit card application with identity verification. Mike greeted us right when we stepped in. We did not have an appointment and Mike said the 1 banker currently working was fully booked that day. Mike stated although he was not a banker, he would try to help us figure out what needed to be done. We went into his office and he followed the instructions we were given to verify my identity. The in person verification process took about 10 minutes and we were approved! We REALLY appreciate Mike going outside of his role to at least see if he could do anything to help. He could have easily said we needed to make an appointment or come back another day when a banker was available. Thank you Mike!”
“Today I had the pleasure of speaking via telephone to Jordyn Jobe who works in the Cary location. Jose’ Fuentes, who works in the First Carolina Bank in Raleigh had Jordyn finish the application on my behalf regarding my account. Jordyn was very helpful and professional. I made it a point to let her know how much I appreciated her help and I told her that I would let Jose’ know that as well.”
8:30AM - 5:30PM
2024 Kildaire Farm Rd, Cary
Banks
“Kata is a great programs specialist. she is very knowledgeable and kind. she engages w members in a meaningful and productive way. thanks so much for helping us have a pleasant experience”
“Thomas offered outstanding support in establishing my account at 5/3. He maintained a calm and professional demeanor, which I valued. He also took the necessary time to confirm I was completely set and prepared to move forward.”
8:30AM - 5:30PM
401 N Harrison Ave, Cary
Banks
“We are so grateful for our relationship with CCU! We have banked and financed here for years now and, recently notarized documents. Thank you for the great sevice.”
8:30AM - 5:30PM
2339 Davis Dr, Cary
Banks
“THANK YOU COASTAL CREDIT UNION !! Best friendly customer service from Coastal Manager Ferlino Smart! My cash deposit at the Coastal ATM was declined because i put in wrong pswd, then the ATM tried to return my cash to me but jammed. I thought id lost my $140. I went into the Coastal office and was immediately helped by Mgr Ferlino Smart. She figured out what happened with the machine, and reimbursed me my $140 after end-of-day trueup. I had used a card from a “big international bank” and had called them for help, but they played me off! Then hung up on me. THANK YOU COASTAL CREDIT UNION !!!”
1 - 5PM
500 Gregson Dr Ste. 100, Cary
Banks
“I had a great experience with the RDU-R team. Leena and Ben were super helpful and professionally navigated me through a new account setup and vehicle loan. Within hours after e-signing my docs I had a check available for pickup. My brother is a pilot and member and I now feel part of the "AA family".”
9AM - 5PM
309 Colonades Way, Cary
Banks
“I had a great experience working with Nathan at Chase Bank while opening a High School Checking Account for my son. From start to finish, Nathan was incredibly friendly, professional, and patient. He made the process smooth and easy to understand, taking the time to explain all the details clearly. His welcoming attitude and helpfulness really stood out and made us feel confident in choosing Chase. If you're looking for excellent customer service, I highly recommend working with Nathan!”
9AM - 5PM
991 High House Rd, Cary
Banks
“Exceptional Service from Pinkal at Truist
Our nonprofit organization had a wonderful experience working with Pinkal at Truist. She took the time to truly understand our unique needs and guided us with professionalism and genuine care. Her knowledge, patience, and kindness made the entire process smooth and stress‑free. It’s rare to find someone who combines expertise with such a warm, supportive approach.
We’re grateful for her help and highly recommend Truist — especially if you have the chance to work with Pinkal.”
“Gediel was an incredible representative, and problem solver, at this location. He resolved an official check discrepancy, and was able to resolve my issue quickly and professionally. Gentlemen like Gediel make First Citizens Bank a fine institution.”
“I've been a client of Chase Bank for several years, and every visit reaffirms why I choose to bank with them. The level of service and personalized attention I receive is unparalleled.The branch manager, Wes, is a standout. Every time I walk in, he greets me by name with a friendly smile, making me feel more like a valued friend than just a customer. His approachable demeanor and genuine care for clients set the tone for the entire branch.Keith, the business banker, is another reason I'm loyal to this branch. Whenever I have business banking needs, Keith is not just helpful but also enthusiastic about assisting. He takes the time to understand my needs, offers tailored advice, and ensures I have all the resources I need for my business to thrive.David, the Chase Private Client Advisor, is incredibly efficient and professional. He's always available to assist with more complex financial inquiries or services, responding promptly and with a level of expertise that instills confidence in his recommendations.Even the tellers at this branch deserve a special mention. They are not just efficient in their transactions but also remarkably personable. They remember me and greet me warmly, adding a personal touch that is rare in today's fast-paced world.In summary, the team at this Chase Bank branch makes banking a pleasant and stress-free experience. Their commitment to excellent customer service, combined with their professional expertise, makes them stand out. I wholeheartedly recommend this branch to anyone looking for a reliable and friendly banking experience.”
“I recently visited Wells Fargo in Preston Corners and had the pleasure of working with Chadwick in lobby. He helped us in closing a long- term unused joint account that we had struggled to resolve at other branches. Chadwick’s delightful demeanor and genuine care throughout our interaction made the process smooth & stress free. I highly recommend to anyone in need of banking assistance. He truly made our visit to Wells Fargo a positive experience. Thank you Chadwick .”
9AM - 5PM
1201 Kildaire Farm Rd, Cary
Banks
“I've been a client for many years. Christine Breuning has been a pleasure to work with over the years. She can answer any question I may have. Great employee!!! Keep up the good work.”
“Good experience last month when I needed to get a cashiers check printed for our most recent trailer purchase. Got the money moved over and the check created all at the teller counter without having to schedule an appt. Great experience and in/out in about 7mins! Thanks for helping support our small business grow!”
8:30AM - 5PM
3791 NW Cary Pkwy, Cary
Banks
“Absolutely amazing people here!
Basically, we had an international wire from Canada into one of their customer's accounts here. We were charged a fee that we couldn't figure out as our bank didn't said there wasn't a fee.
The people of Townebank here helped us out so much.
Honestly they went above and beyond, even going as far as calling their wire department, looking into our case and eventually finding out that the fee came from an intermediary bank.
If they're treating people that aren't even their members this well, I can't imagine how good of a treatment their members are getting. Definitely would recommend!”
“I had the pleasure to meet three of your finest Wells Fargo employees. Thomas R., Personal Banker and Tellers, Vaishali P. and Samuel Y. Each were professional, knowledgeable and personable. Not only did they answer my questions they handled my transaction thoroughly and walked me through every step. They also informed me that my driver's license had expired! Thomas, Vaishali and Samuel should be recognized and rewarded for providing OUTSTANDING CUSTOMER SERVICE and GOING ABOVE AND BEYOND! Happy, Healthy and New Year! (and every day) John D.”
9AM - 5PM
101 Advent Ct, Cary
Banks
“Thank you for opening the tellers back up. Jasmine was awesome. She had me in and out of there in no time at all. Professional and polite. That’s the way I like to do business.”
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“Encore has been working with Pinnacle Bank for the last 12 months and it has been an amazing partnership. As an HOA Management Firm, Pinnacle and their team are always there to assist. Callie Young and Rebecca Hess are my direct liaisons and always go above and beyond. I would recommend them to anyone!”