About First Horizon Bank - Cary, NC - SW Cary Pkwy
First Horizon Bank is an excellent bank known for its great and friendly employees. Reviews highlight a wonderful banking experience and a culture of kindness and customer service that is truly personal. Customers report that the staff is amazing, very friendly, accommodating, kind, hardworking, and knowledgeable. They provide great service for all banking needs, offering special attention and guiding customers in the right direction. Many have been with the bank for years, always pleased with how employees take time to know them as a person, make them feel at home, and help ensure everything goes smoothly. This branch is absolutely recommended for anyone seeking a truly personal banking experience.
Gayathri Pillai at the Cary branch was exceptionally knowledgeable and helpful. She went above and beyond to assist both me and my friend with setting up our accounts with Breeze. She made the entire process smooth and easy to understand. Really appreciate her excellent customer service and support!
July 2026
I absolutely love the customer service here. Everyone on the team is amazing—Stephanie, Tim, Susan, and Emmanuel are always kind, welcoming, and ready to help. They make every visit to the bank a completely different and genuinely pleasant experience.
July 2026
Thank you Emanuel Williams for your professionalism and eyes for detail. We appreciate the many years we have worked with you and taking preventative care for fraudulent practices.
