PetSmart is the world's largest pet supply and services retailer, offering a wide range of products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the kind and helpful staff who create a welcoming atmosphere. The store allows online shopping with a convenient pickup option within two hours at local locations. Many customers express satisfaction with the services, including dog training, pet grooming, and pet boarding, particularly praising the Banfield hospital located inside for its thoughtful and loving care. However, some customers have noted that fish care may not meet their expectations, suggesting that fish should be purchased elsewhere. While most pets are well cared for, one customer mentioned a specific concern regarding the availability of certain food sizes for smaller dogs. Nevertheless, customers value the savings opportunities offered through coupons and loyalty programs. Overall, PetSmart is seen as a great place for pet supplies and services, creating a family-like environment for pet owners.
Today was my first time bringing my cats in for a bath, and Karleana made the experience seamless. She was professional, friendly, and efficient, and did an excellent job bathing both of my cats. They came home clean, happy, and calm. I was nervous going in, but she truly put me at ease. I will definitely be back. Thank... read full comment
January 2026
Fast and easy check in and my puppy came home tired.
January 2026
I take my dog to this petsmart for day camp and boarding and the team at Pets Hotel/Doggie Day camp is amazing, shoutout to Tyler who has checked in my dog on many occasions and making my dog feel at home! My dog comes home happy and tired! Highly recommend
